General Terms and Conditions

1. Scope of Application
1.1. These General Terms and Conditions apply to all contracts concluded between Oddly Wise ("Provider") and its business customers ("Client") for the provision of digital services via the online shop.
1.2. The services are exclusively intended for business customers (B2B). By placing an order, the Client confirms that they are an entrepreneur within the meaning of § 14 BGB (Germany) and that the contract serves professional or business purposes.
1.3. Deviating terms of the Client shall not apply unless expressly agreed in writing.

2. Services and Offer Descriptions
2.1. The presentation of digital services in the online shop does not constitute a legally binding offer but rather an invitation to place an order. Descriptions on the website do not represent a guarantee or warranty.
2.2. All offers remain valid as long as they are visible in the online shop and subject to availability. Errors and omissions excepted.

3. Conclusion of Contract
3.1. The contract is concluded when the Client selects a service, places an order, and receives an order confirmation from the Provider.
3.2. The Client is bound by their order for 5 business days. The Provider reserves the right to refuse an order without stating reasons.

4. Prices and Payment Terms
4.1. All prices are net prices and do not include VAT, which will be added as required by law.
4.2. Payment must be made via the available payment providers (PayPal, Stripe) at the time of booking.
4.3. The payment is due immediately upon conclusion of the contract.

5. Provision of Digital Services
5.1. Digital services will be provided after receipt of payment. The Provider will contact the Client to initiate service delivery.
5.2. The Client will have 5 months from the date of purchase to use the purchased service hours. Unused hours will expire after this period.
5.3. The Client is responsible for ensuring that they meet the technical requirements necessary for using the services.

6. Confidentiality
6.1. All exchanged information, concepts, know-how, and other confidential materials are strictly confidential.
6.2. The Client agrees not to disclose or use confidential information for personal gain, resale, or integration into their own products/services.
6.3. The obligation of confidentiality remains in effect even after contract termination.
6.4. The Provider reserves the right to take legal action against unauthorized disclosure of confidential information.

7. Liability and Warranty Disclaimer
7.1. The Provider offers only recommendations in consulting sessions; implementation is solely the responsibility of the Client. No specific outcome is guaranteed.
7.2. The Provider does not guarantee uninterrupted availability of digital services.
7.3. The Provider is not liable for indirect damages, lost profits, or consequential damages. Liability is limited to intent and gross negligence.
7.4. The Client is responsible for compliance with legal obligations related to their business operations.

8. Cancellation and Refund Policy
8.1. As our services are exclusively offered to business customers (B2B), there is no statutory right of withdrawal.
8.2. Once a service has been booked and paid for, it is considered binding and non-refundable.
8.3. If the Client is unable to use the purchased service hours within the 5-month period, no refund or credit will be provided.
8.4. In exceptional cases and at the Provider’s sole discretion, a partial refund or rescheduling of services may be considered.

9. Data Protection
9.1. The Client agrees to the storage and processing of their data in accordance with our Privacy Policy.
9.2. The Client consents to data processing by selecting the appropriate checkboxes before completing the order.

10. Governing Law and Jurisdiction
10.1. The contract is governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2. The place of jurisdiction for disputes is the Provider's registered office.

11. Final Provisions
11.1. Should any provision of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.
11.2. The Provider reserves the right to amend these Terms and Conditions at any time. The updated terms will apply to new contracts but will not affect existing contracts.

Contact Information
Oddly Wise
Franziska Parschau
Brecherspitzstr. 8
81451 München
Germany

support@oddlywise.net